Living Our Values in Transforming Behavioral Health

Welcome to the MaineHealth Behavioral Health (MHBH) Annual Report. As Maine’s largest behavioral health service provider, our mission is clear: to connect patients with the right care, at the right time, in the right place. Every day, we live our values of patient-centeredness, respect, integrity, excellence, ownership, and innovation as we work to transform behavioral health across our system.

Alex Keuroghlian, MD, MPH

This year has been one of meaningful transformation. We welcomed Dr. Alex Keuroghlian as Chief of MHBH and Chair of Psychiatry at MaineHealth Maine Medical Center. His leadership and national expertise will help strengthen clinical care, expand teaching and research, and ensure equitable access for all patients. His vision aligns with ours: building a unified behavioral health system that delivers exceptional care across the continuum.

As the behavioral health entity for MaineHealth, we have taken bold steps toward that vision. This year, we embarked on the next phase of integration with colleagues at MaineHealth Maine Medical Center. Guided by stakeholder engagement and careful planning, this multi-year effort will bring all clinical, operational, and administrative functions under one unified behavioral health team this fall. This milestone reflects the dedication of our care teams and represents a major accomplishment in the first year of this journey.

Our care team’s engagement is a cornerstone of innovation and ownership. With 87% participation in our annual experience survey—an 11% increase for care team and 25% for providers—we heard their voices clearly. Satisfaction improved across both groups, with top drivers of respect, care and concern for well-being, supportive leadership, and trust. This speaks volumes about the culture we continue to cultivate at MHBH.

Transformation has also been visible in our care environments. At MHBH at Spring Harbor, newly renovated children and adolescent units now provide safer, more patient-centered spaces with thoughtful attention to privacy and healing. We also celebrated the first graduates of our Psych Tech Apprenticeship and Nurse Residency programs—milestones that underscore our investment in the future behavioral health workforce.

I want to express my heartfelt gratitude to our care team for their unwavering dedication to patients. Each day, you bring our values to life in the way you care, support, and advocate—making a profound difference in the lives of individuals and families across our communities. As you read the stories in this report, I hope you feel the same pride I do in the extraordinary work being done. Together, we are not only transforming behavioral health but also advancing our shared vision of working together so our communities are the healthiest in America.

With gratitude,

Kelly Barton, MPH, FACHE
President
MaineHealth Behavioral Health

Kelly Barton, MPH, FACHE

Leadership

Senior Leadership

Kelly Barton, MPH, FACHE
President, MaineHealth Behavioral Health

Alex Keuroghlian, MD, MPH
Chief, MaineHealth Behavioral Health

Melissa Bowker-Kinley, MD
Senior Director – Medical Affairs – Child Adolescent Service

Claudia Grandy
Director – Financial Planning

Nadine Grosso
Director of Communications and Public Affairs

Blanca Gurrola
Senior Director, Outpatient Services, MaineHealth Behavioral Health

Maria Hadjiyane, PhD, LPC, CSAC, FACHE
Chief Operating Officer

Christopher Jones
Regional Chief Information Officer

Colin Lamb, MD
Medical Director of Behavioral Health Informatics

Ryan Lefebvre
Director, Strategy Deployment & Performance Improvement

Rick Olsen
Chief Financial Officer

Colby Parent
Director of Human Resources

Jason Rosenberg
Chief Nursing Officer

Jessica Savoca
Senior Director – Quality and Safety

Cornell Stinson
Director of Philanthropy

Melania Turgelsky
Senior Director – Planning and Business Development

James Wolak, MD
Chief Medical Officer

Board of Trustees

Karen Simone, PharmD, DABAT, FAACT – Chair
Norton Lamb – Co-Chair
James Georgitis, MD, FACS – Secretary
Sean Burke
Scott Draeger
Jane E. Eberle
Laurence Gross
Nancy Hasenfus
Tracy Hawkins
Trampas Hutches
Gwendolyn Mahon
Joel Merry
Kasey Moss
John Lamar Quarles
David Riccio
Lucy Tucker

Ex Officio:

Kelly Barton, MPH/FACHE, MBH President
Kelly Elkins, COO, MaineHealth
Katie Fullam Harris, MaineHealth Chief Government Affairs Officer

MaineHealth Behavioral Health – By the Numbers

0
Integrated Behavioral Health Client Visits
0
MHBH at Spring Harbor Client Days
0
Outpatient Psychiatry & Therapy Hours Provided

MaineHealth Behavioral Health Services

Clients Served

Behavioral Health Case Management 2,165 22,736 Hours provided
Community Rehab 17 5,477 Client days
Emergency Department Services: Crisis and Acute Psych Units 3,934 20,526 Hours provided
Integrated Behavioral health 16,725 68,660 Client visits
Intensive Community Based Services 733 15,635 Hours provided
MHBH at Spring Harbor 1,361 25,577 Client days
Outpatient  Autism & Developmental Disorders 897 60,376 Hours provided
Outpatient Psychiatry & Therapy 7,526 43,324 Hours provided
Peer Services 1,052 5,476 Client visits
Residential 65 15,044 Client days
Substance Use 889 12,477 Hours provided

Managed Services*

Consultation General hospital Services 2,553 24,679 Client visits
Emergency Department Services: Crisis and Acute Psych Units 3,386 5,214 Client visits
Hospital Step Down Services 2,394 15,665 Client visits
Inpatient Psychiatric Units 1,989 23,717 Client days
Outpatient Psychiatry & Therapy 3,800 27,291 Client visits

*MaineHealth Behavioral Health manages mental health services throughout the MaineHealth system, including MaineHealth Maine Medical Center Portland/Biddeford/Sanford, MaineHealth Mid Coast Hospital, MaineHealth Pen Bay Hospital, and MaineHealth Franklin Hospital.

Financial Statement

 

Revenue for FY2024

State Patient revenue $75,099,600
Commercial Patient revenue 17,461,897
Medicare Patient revenue 10,305,375
Other revenues 26,706,107

Total Revenue

$129,572,978

Expenses for FY2024

Inpatient Care MaineHealth Behavioral Health at Spring Harbor $57,222,488
Outpatient Services 24,121,586
Case Management 6,862,700
Inpatient Care Contracts 13,313,822
Crisis and Emergency Services 4,633,713
Residential Services 7,892,081
ACT Programs 4,323,940
Behavioral Health Integration 9,129,439
Center of Excellence 11,319,029
MaineHealth Academy at Spring Harbor 1,820,161
Peer Services 1,530,385
Other Programs 4,109,466

Total Expenses

$146,278,809

Net Income (Deficit)

($16,705,831)

*MaineHealth Behavioral Health manages mental health services throughout the MaineHealth system, including MaineHealth Maine Medical Center Portland/Biddeford/Sanford, MaineHealth Mid Coast Hospital, and MaineHealth Franklin Hospital.